Returns & Exchanges
At Kalyani Jeweller, we want you to be completely satisfied with your purchase. If your fashion jewelry doesn't meet your expectations, we offer a hassle-free 14-day return and exchange policy to ensure your peace of mind.
Return Process
- 1.Initiate Return
Log into your account or visit our returns portal within 14 days of delivery to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Place the jewelry in its original branded box and protective packaging, ensuring that all security tags remain intact and the original invoice is included.
- 3.Handover to Courier
Affix the prepaid shipping label provided via email to your package and drop it off at your nearest authorized carrier location or schedule a home pickup.
- 4.Quality Inspection & Refund
Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.