Frequently Asked Questions

Everything you need to know about your Kalyani Jeweller experience.

Does Kalyani Jeweller offer a warranty on products?

Yes, every piece of jewelry comes with a 1-year limited warranty covering manufacturing defects. We also provide a certificate of authenticity for all precious metals and gemstones.

What are your shipping timelines and costs?

We offer free standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Can I return or exchange a piece of jewelry?

We offer a 30-day hassle-free return policy. If you are not completely satisfied, you can return your item in its original condition and packaging for a full refund or exchange.

How should I care for my jewelry to maintain its shine?

To keep your jewelry looking its best, avoid contact with perfumes, lotions, and water. Store each piece separately in its Kalyani Jeweller pouch to prevent scratches and oxidation.

Are your materials ethically sourced?

Absolutely. At Kalyani Jeweller, we are committed to ethical sourcing. All our diamonds are conflict-free, and we prioritize the use of recycled gold and silver whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.